Refund/Return Policy: Original sales receipt must accompany returns. We accept returns for exchange 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: -without showing signs of wear or damage in any way -within 7 calendar days of the delivery date (after 7 days no returns are allowed) -Must not be a special order or a custom order. If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us may qualify for store credit, replacement or repair. Store credits are contingent upon inspection of item(s) once we receive it. There is a 15% restocking fee plus occurred shipping charges for returned items that are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be credited.